Gamification and process quality in the team

Gamification in Quality Assurance - Part 2

Playful approaches are increasingly finding their way into software quality assurance. They loosen up everyday life and strengthen team cohesion. After chasing bugs in the first part of our series, we focus on process quality in the second part. Gamification techniques help to learn and consolidate new processes, but also to evaluate and improve one's own processes.

Playful approaches are often used to teach agile processes. Games such as Lego4Scrum or the Kanban Pizza Game are used to introduce agile principles to the participants. The game is usually not part of the normal working day, but takes place in special workshops. But what if agile processes are already being lived? Is it possible to evaluate, improve and optimise already established processes within everyday work and also use gamification techniques here?

Games in everyday work are less widespread, less recognised and sometimes even rejected altogether. Is gamification purposeful or simply a time eater? Does the seriousness of everyday work remain, even if it is designed in a playful way?

Let's take another step back. Before we consider gamification, we should first define a goal in order to derive the right approach. From this, the answer to the question of whether gamification will help us and which gamification technique is the right one, almost follows by itself.

Read the whole article in the current issue 5.2023 of JavaMagazin.