The virtual rescue control center
The objective: to react faster in an emergency
In emergencies of any kind, every second counts for both victims and rescuers. A decisive aspect in addition to the first aid by fellow citizens is the travel time and the number of emergency services that are dispatched by the operations center.
When choosing the resources and the number, the control center is currently dependent on verbal descriptions from the first aiders present. These can be imprecise or incomplete, so the deployment scenario, the resources required and the exact location of the accident site are mostly unknown or insufficiently described until the rescue forces arrive.
A joint project with DLR
Together with the German Aerospace Center DLR – Deutsche Zentrum für Luft- und Raumfahrt, we dealt with the question of how the information situation at accident sites can be improved by using video rescue drones before the first rescue workers arrive.
By using it as a mobile control center, in addition to the classic deployment scenario, ViRL enables a significantly faster and more precise overview of the accident situation to be obtained. A better assessment of the situation is therefore already possible during the journey and important decisions, such as requesting additional resources, can be made early on.
How does the ViRL work?
In contrast to the virtual rescue control center, a real rescue control center accepts emergency calls and so-called eCalls and uses the rescue service, fire brigade, technical aid agency, police and other emergency services. It decides which resources are used and which other control centers (e.g. disaster control) still need to be notified.
ViRL, on the other hand, integrates video drones into the deployment scenario and consists of two components: The first component is a background service that implements all of the mobile-necessary functionalities of a rescue control center. The second component is an app that is used as a display medium for the virtual rescue control center. It receives conventional calls and eCalls from the real rescue control center, processes live streams and can transmit assignment orders via push-to-talk communication with the drone pilot.
From the video drone, which is controlled from a separate control center (drone control center), two live streams (optical and infrared) are made available to the virtual rescue control center via the 5G service layer. These become an integrated
Object detection on vehicles, people, warning notices (danger signs, etc.). Live streams from vehicles (front camera) in the vicinity of the scene can also be shown to the operations management team. Such vehicles can then be available with ViRL as an additional source of information.